INTRODUCTION

Welcome to www.helpmedesignasite.com. This website is owned by INNOVATION EPICENTRE LTD with offices based in Kenya. We are an online service that offers learning solutions in the form of EBooks, Videos, Templates and Audiobooks as well as sessions with website designers to help you learn website design.

These terms of use govern your use of our service. These terms of use constitute a binding contract between you and the website www.helpmedesignasite.com regarding the terms under which this website is able to offer you these products and services.


GENERAL

The services offered will allow those wishing to learn website design access to course material and sessions with professional website designers.

From time to time we may update these terms of use to clarify our practice or to reflect new practices which have been added to our offering of our products and services. We reserve the right, at our sole discretion, to modify and/or make changes to these terms of use at any time.

If we make any changes to these terms of use then your continued use of this website signifies that you have read and understood the updated terms of use. You should visit this page regularly to ensure that you are up to date with the latest terms of use.

The website www.helpmedesignasite.com may modify or discontinue some of its services at any time.

You are solely responsible for all of the services and other fees and costs which are associated with your access and use of this service as well as obtaining all of the hardware you will need to be able to access and use these services.

If you elect to use our services that require a fee to be paid, such as downloading learning materials or working with a consultant, then you agree to pay and will be responsible for the payment associated with this access and use. If you provide credit or debit card information in order to pay for these fees then you represent and warrant that you are authorised to supply such information and you authorise us to charge your chosen payment method accordingly.

If your payment method fails then we will not be able to deliver you the access to the goods and services that you have requested and we may also block your access to www.helpmedesignasite.com until this has been resolved.

All of your use and access to the website www.helpmedesignasite.com must be in compliance with all applicable laws and regulations, including but not limited to laws relating to copyright and other intellectual property rights, and to privacy and personal identity.


USER ACCOUNT

All users wishing to access and use the products and services on www.helpmedesignasite.com will be required to create an account with the website. There are no fees for the account and setting up an account is free. Customers will be billed only for the goods and services that they have chosen.

To be able to use www.helpmedesignasite.com then you must have internet access and a compatible device and you must provide us with a current and accurate form of payment to be able to charge you for the products and services that you have chosen.


BILLING

If a payment for services on www.helpmedesignasite.com is not settled, due to the expiration of the card, insufficient funds, or another reason and you do not change your payment method or cancel your account then we may suspend your access to the service until we have obtained a valid payment method. All successful payments will appear on statements as: INNO_EPICENTRE


DELIVERY

We aim to deliver all products within 48 hours. All our products are digital and will be emailed to you once your payment has been cleared. Should you not receive your digital product within 48 hours please contact us immediately.


CANCELLATION

You can cancel your account on www.helpmedesignasite.com at any time. You can do this either by entering into account settings when you are logged in, or writing to us and explaining in writing why you wish to cancel your account with us.


REFUNDS

Refunds are issued in our sole discretion. You must notify us within 14 days from day of purchase of a product or service if you would like a refund, and you must provide evidence for requesting a refund. We will review your case and correct any issue from our end before issuing a refund. Refunds will be issued immediately if we have not sent you your product in time or sent you the wrong one.


CHANGES TO PRICES

We reserve the right to modify and update the prices for our services at any time. We will let you know of any price changes that may affect an on-going project with you in advance. The changes will also be posted on this page.


PASSWORDS AND ACCOUNTS

The member who creates the account and provides the payment information for that account is solely responsible for that account. To maintain control over their account and to prevent any unauthorised access to their account then the owner of the account should not reveal or share their login information with anyone else. All members are responsible for maintaining and updating the information on their account so that it remains accurate.


SERVICES

Learning Materials

All of the learning materials are available to download once you have purchased one of the products from www.helpmedesignasite.com. Customers will be required to use their login information before they are able to purchase the materials. All of the materials will be emailed to the customer email address which they have provided at the time of registering. All content is priced differently and there are no shipping or handling fees.

Sessions with Consultants

Sessions with consultants can be booked online and all customers will be required to pay for the sessions in full. Sessions cost: KES 3,750 per hour and take place via video conferencing software. It is the customer’s responsibility to have the correct equipment and connection to be able to attend these sessions.


WARRANTIES, RIGHTS, RESTRICTIONS AND OBLIGATIONS

All members who download content will be granted a limited, non-exclusive, revocable, non-transferable and non-sublicensable right to access this portion of the service. By agreeing to grant its members access to www.helpmedesignasite.com the website does not obligate itself to maintain the website in its present form. We may upgrade, modify, change and enhance any of the services at our sole discretion.

All customers agree to abide by the rules and regulations set by www.helpmedesignasite.com and we reserve the right to deny users access to the service if they have failed to abide by these terms and conditions.

Customers agree that they will not lease, rent, sublicense or re-sell any of the services. They will not translate, decompile or create or attempt to create via reverse engineering the codes on this website.

Customers will not delete or alter any copyrights, trademarks or other proprietary rights from materials on this website.


AVAILABILITY OF WEBSITE

All customers recognise that the traffic data of the internet may mean at times there are delays on the website or of the downloading of materials. Customers shall not hold the company liable for any delays which occur in the course of normal internet use. Customers also accept that the website may not always be available.


WARRANTIES

Customer’s use of the service or of the items that are obtained through the service is at their own risk. All of the services are provided on an “as is” basis and without statements or warranties of any kind, either express or implied. The company does not make any statements, warranties or representations with respect to the completeness, security, reliability, quality or accuracy of the services.


LIMITATION OF LIABILITY

The website www.helpmedesignasite.com shall not be liable to you or any other person for any damages whatsoever which arise as a result of your use of this website in any way.


INDEMNITY

Customers agree to compensate and fully defend www.helpmedesignasite.com, its officers, employees, agents, successors and assigns from and against all damages, losses and expenses resulting from any third-party claims or actions arising from a breach of the customer.


CONTACT

Please get in touch if you have any questions about these terms and conditions.